Your privacy is very important to us. This Privacy Policy aims to inform you clearly and transparently how your personal data is collected, used, stored, and protected when using our services. In accordance with the General Data Protection Law (Law No. 13.709/2018 - LGPD), we guarantee that your right to privacy and data protection will be respected.
1. Who We Are
We are Kanagawa.io, a company specialized in Business Consulting and Technological Development. Our mission is to offer innovative solutions for the growth and digital transformation of our clients, ensuring that their personal data is treated with security and respect.
2. Personal Data Collected
We collect the following personal data when you access or interact with our services:
- Identification Data: name, surname, email, phone, CPF.
- Browsing Data: IP address, information about the browser and device, cookies, pages accessed.
- Location Data: geolocation information (if you have authorized it).
- Transaction Data: information related to purchases and payments made on our platform.
- Communication Data: records of communication with our customer service team.
3. Legal Basis for Data Processing
In accordance with the LGPD, we process your personal data based on the following legal grounds:
- Consent: When you provide us with personal data, such as when you register or fill out forms.
- Contract Execution: To provide the requested services, process transactions, and deliver products.
- Compliance with Legal Obligation: When necessary to comply with legal or regulatory obligations.
- Legitimate Interest: To improve our services, personalize the user experience, and for direct marketing purposes (with your consent, when necessary).
- Protection of Life or Physical Safety: To protect your health or safety, if necessary.
4. How We Use Your Personal Data
Your data is used for the following purposes:
- Service Provision: To provide, operate, and maintain our business consulting and technological development services.
- User Experience Improvement: To personalize navigation and interaction with our services.
- Communication: To send notifications about updates, news, or information related to our products and services.
- Security: To ensure the security of our platform, monitor suspicious activities, and prevent fraud.
- Marketing: To send promotional information and personalized offers (with your consent).
- Compliance with Legal Obligations: To comply with applicable laws and regulations.
5. Data Sharing
Your personal data may be shared with third parties in the following situations:
- Suppliers and Service Providers: Companies contracted to assist in the operation of the site, such as payment companies, hosting services, among others.
- Government and Regulatory Authorities: When required by law or to comply with a court order.
- Transfers in Case of Restructuring: In the event of mergers, acquisitions, or asset sales, your data may be transferred, respecting the right to privacy.
6. Cookies and Similar Technologies
We use cookies and other tracking technologies to improve your experience when using our services. Cookies are small text files stored on your device that allow us to:
- Remember your preferences and settings.
- Analyze the performance of our site and understand how you interact with it.
- Offer personalized content.
You can control the use of cookies through your browser settings, but it is important to note that by disabling them, some functionalities of our site may not work properly.
7. Data Storage and Security
We adopt appropriate technical and organizational security measures to protect your personal data against unauthorized access, leaks, alterations, or destruction. Among the measures, we highlight:
- Use of data encryption.
- Restricted access to personal information.
- Training our team for proper data handling.
8. Rights of Data Subjects
The LGPD guarantees that you, as a data subject, have rights over your personal data. These rights include:
- Right of Access: You can request information about the personal data we have about you.
- Right of Correction: You can correct or update incorrect or outdated information.
- Right to Deletion: You can request the deletion of your personal data, except when there is a legal need to keep them.
- Right to Withdraw Consent: If we collected your data based on your consent, you can withdraw it at any time.
- Right to Portability: You can request the transfer of your data to another service provider.
- Right to Object: You can object to the processing of your personal data, especially in cases of direct marketing.
If you wish to exercise any of these rights, please contact us using the information below.
9. Data Retention
Personal data will be stored only for as long as necessary to fulfill the purposes for which they were collected, or as required by applicable law. After this period, your data will be deleted or anonymized.
10. Changes to This Privacy Policy
This Privacy Policy may be updated periodically, and any changes will be published on this page. We recommend that you review our policy regularly to stay informed about how we are protecting your data.
11. Contact
If you have questions, concerns, or requests related to this Privacy Policy or how we handle your personal data, please contact us at:
- Email: marcos@kanagawa.io
- Phone: +1 (786) 460-9714
- Address: 7680 UNIVERSAL BLVD, SUITE 380, ORLANDO, FL. US 32819